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Omnichannel Campaigns Coordinator

1 mese fa

Roma, Lazio, Italia Moncler A tempo pieno
Job Description

We are seeking a highly skilled Omnichannel Campaigns Coordinator to join our team in Milan, Italy. The successful candidate will be responsible for creating client-centric campaigns, contributing to the development of targeting strategies, and executing them within a comprehensive 360-degree omnichannel approach.

Key Responsibilities:

  • Definition of 360 campaigns calendar according to regional business needs and global priorities
  • Manage the campaign development process, including planning, execution, tracking, and reporting
  • Lead assets production process working with an external agency and internal stakeholders
  • Lead the design of new regional journeys to tap into business opportunities
  • Monitor closely the performance of new and existing journeys, to identify improvement and/or customization opportunities
  • Analyze customer behavior and segment data to create personalized communication strategies
  • Propose and implement innovative ideas to improve client journeys and campaign effectiveness
  • Work closely with cross-functional teams, including communication, retail, digital, and merchandising, to ensure alignment and integration of campaign and client journey strategies
  • Maintain clear and effective communication with stakeholders to keep them informed of campaign progress and results
  • Share best practices across regions and suggestions for continuous improvements
  • Master the company tools and maximize the adoption of them at regional level by developing ad hoc clienteling training
  • Support the team in the budget process and manage the periodical checks

Requirements:

  • Bachelor's/Master's degree in Economics, Marketing, Business, or related field
  • International background, fluent in Italian and English
  • 3 years' working experience preferable in CRM, marketing, or digital departments
  • Excellent Excel and PowerPoint skills
  • Email/Direct Marketing experience & Campaign Tools know-how
  • Lifecycle campaigns management
  • Experience in Client Journey development and implementation
  • Sound knowledge of the current market and consumer trends
  • Customer centric mindset
  • In-store experience is a plus

We Are Looking For:

  • Methodical, detail-oriented, with multi-task approach and excellent time-management skills
  • Organized and proactive with excellent interpersonal communication skills
  • Passionate about exceeding corporate goals, driving business results, and going the extra mile in the daily work

How To Apply?

To apply for this position, follow the directions through this posting or visit our website and submit your application through our Careers Website. When applying, please attach your CV and any other relevant supporting documents.