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Global Digital Engagement Leader

2 mesi fa

Roma, Lazio, Italia Organon A tempo pieno
Global Director of Digital Engagement

At Organon, we are seeking a highly skilled Global Director of Digital Engagement to play a strategic role in shaping and executing our digital engagement within the hybrid/omnichannel ecosystem of channels/strategies. As part of our Global Business Services function, you will be responsible for delivering the best user experience to a diverse range of customers, including healthcare professionals, patients, and consumers, seamlessly blending digital and physical interactions to drive business impact.

Main Responsibilities:
  • In coordination with the global Customer Engagement team, you will partner with Global Franchise Leads & Markets to design, plan, support execution, and monitor digital strategies and campaigns.
  • In collaboration with Business Technology, you will drive the evolution of digital capabilities to enable Franchises and Markets aspirations by leading the digital requirements and prioritization of the Customer Engagement Value Team and supporting the execution, launch, adoption, and usage.
  • You will act as a coach and advisor across all our global markets to understand, support, and challenge their digital engagement plans.
Key Qualifications:
  • Bachelor's or master's Degree (Innovation or Digital Master preferred).
  • 8 years of experience in omnichannel marketing, with a focus on digital engagement, Salesforce Marketing Cloud, automation, and recommendation engines, social media, paid channels.
  • Exceptional leadership skills, resilience, and the ability to inspire and drive transformative change while maintaining a steadfast focus on value demonstration.
  • Proficient in influencing and convening stakeholder groups, distilling actionable next steps, and fostering a culture of continuous improvement.