Global Client Growth Specialist

6 giorni fa


Roma, Lazio, Italia Gofluent Group A tempo pieno
Unlock Your Potential as a Global Client Growth Specialist

At Gofluent Group, we are committed to revolutionizing the language learning market worldwide. Our innovative platform empowers companies to create a global digital training strategy for their employees, accelerating language acquisition through AI-powered technology, comprehensive content libraries, and human interaction.

We are a mission-driven SaaS company that believes in providing every employee with equal opportunities to succeed in the workplace, regardless of their native language. As part of a truly global organization with 1000 employees worldwide, you will be immersed in a dynamic and supportive environment.

About the Position:

We are seeking a highly skilled Customer Success Manager to spearhead our growth initiatives in the Russian Market. You will forge strong relationships with clients, play a pivotal role in developing and managing ongoing partnerships, and drive customer satisfaction and loyalty.

Your Key Responsibilities:
  • Partner with clients to understand their current and future training needs, challenges, and identify approaches to maximize goFLUENT's impact.
  • Onboard new clients as a goFLUENT product expert.
  • Analyze client data and conduct business reviews to drive high engagement and satisfaction with the goFLUENT training solution.
  • Identify upsell opportunities and contribute to driving business growth.
  • Collect feedback and analyze learners' experiences to offer improvement opportunities and contribute to developing our digital solution.
  • Develop a credible voice for digital learning best practices and provide industry insights, guidance, and recommendations to optimize clients' training performance.
What We Offer:
  • A dynamic, startup-like experience within a fast-growing, secure Swiss-based company.
  • Leverage the expertise of top executives and visionaries in the learning and language market.
  • Become an integral part of an innovative organization with an international, vibrant working environment.
  • Participate in a world-class onboarding and fast ramp mentoring program leading to success.
  • Enjoy exciting team-building events and numerous opportunities for professional development.
Estimated Salary: $60,000 - $80,000 per annum

Gofluent Group is an equal opportunities employer, valuing diversity and knowledge sharing in a fast-paced, growing work environment. Apply now to become part of our talented team and contribute to shaping the future of language learning



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