Global Client Growth Specialist
6 giorni fa
At Gofluent Group, we are committed to revolutionizing the language learning market worldwide. Our innovative platform empowers companies to create a global digital training strategy for their employees, accelerating language acquisition through AI-powered technology, comprehensive content libraries, and human interaction.
We are a mission-driven SaaS company that believes in providing every employee with equal opportunities to succeed in the workplace, regardless of their native language. As part of a truly global organization with 1000 employees worldwide, you will be immersed in a dynamic and supportive environment.
About the Position:We are seeking a highly skilled Customer Success Manager to spearhead our growth initiatives in the Russian Market. You will forge strong relationships with clients, play a pivotal role in developing and managing ongoing partnerships, and drive customer satisfaction and loyalty.
Your Key Responsibilities:- Partner with clients to understand their current and future training needs, challenges, and identify approaches to maximize goFLUENT's impact.
- Onboard new clients as a goFLUENT product expert.
- Analyze client data and conduct business reviews to drive high engagement and satisfaction with the goFLUENT training solution.
- Identify upsell opportunities and contribute to driving business growth.
- Collect feedback and analyze learners' experiences to offer improvement opportunities and contribute to developing our digital solution.
- Develop a credible voice for digital learning best practices and provide industry insights, guidance, and recommendations to optimize clients' training performance.
- A dynamic, startup-like experience within a fast-growing, secure Swiss-based company.
- Leverage the expertise of top executives and visionaries in the learning and language market.
- Become an integral part of an innovative organization with an international, vibrant working environment.
- Participate in a world-class onboarding and fast ramp mentoring program leading to success.
- Enjoy exciting team-building events and numerous opportunities for professional development.
Gofluent Group is an equal opportunities employer, valuing diversity and knowledge sharing in a fast-paced, growing work environment. Apply now to become part of our talented team and contribute to shaping the future of language learning
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