VP of Engineering for North America

1 mese fa

San Pietro in Casale, Emilia-Romagna, Italia Clevelcrossing A tempo pieno
About the Role

We are seeking a highly experienced and skilled VP of Engineering to lead our North America engineering team and drive the success of our Twilio Flex product. As a key member of our leadership team, you will be responsible for developing and executing the technical strategy for our customer engagement platform, leading a team of engineers, and collaborating with cross-functional teams to deliver high-quality products to our customers.

The ideal candidate will have a strong track record of leading high-performing engineering teams, driving technical innovation, and delivering business results. You will be responsible for developing and executing the technical strategy for our customer engagement platform, leading a team of engineers, and collaborating with cross-functional teams to deliver high-quality products to our customers.

We are looking for a leader who is passionate about building and leading high-performing teams, driving technical innovation, and delivering business results. If you have a strong track record of leading engineering teams, driving technical innovation, and delivering business results, we encourage you to apply.

Responsibilities
  • Lead and grow the North America engineering team, responsible for developing and executing the technical strategy for our customer engagement platform.
  • Collaborate with cross-functional teams to deliver high-quality products to our customers.
  • Develop and execute the technical roadmap for our customer engagement platform.
  • Lead and prioritize the product lifecycle/engineering schedule (operations, release, development, QA and support) for our portfolio of products.
  • Direct all engineering processes demonstrating Agile approaches.
  • Partner cross-functionally to maximize the effectiveness of the technical roadmap for the business and customers as well as for the site.
  • Balance the creation of new functionality for current and future customer needs, infrastructure management and the elimination of technical debt.
  • Lead and develop engineering teams that work across a diverse set of systems and languages.
  • Establish a framework for making impactful technical decisions quickly.
  • Empower your teams towards innovation and customer success.
  • Ensure key partners understand the needs of development teams.
  • Effectively communicate and influence across the organization including the Executive Leadership.
  • Act as a leader and advocate for Twilio's anti-racist and inclusive identity as an organization.
Qualifications
  • 15 years of hands-on engineering management experience, preferably with a B2B high-growth product or platform in an agile, cloud, continuous delivery environment.
  • Experience building enterprise software, cloud technologies, distributed systems at scale.
  • High-growth technology company experience, ideally in a platform company that has scaled to hundreds of millions of users, including experience in navigating rapid growth while maintaining both a healthy product and a healthy organization.
  • Experience managing a rapidly growing and distributed organization of 200 people working across cultures and time zones.
  • Expert understanding of software development processes and lifecycle.
  • Expert knowledge of Agile Scrum and UX Centered Design principles.
  • Extensive engineering expertise in the areas of architecture, design and development.
  • Proven change and transformation leadership.
  • Assessed and developed talent to ensure the success of the roadmap and customers.
  • Proven track record of balancing long-term critical thinking with tactical execution of multiple development plans.
  • Experience as an office site leader and understand the responsibilities to your teams and the broader local community.
  • Excellent communication and social skills, ability to be personable yet persistent.
  • Consistent record of meeting business targets.
  • Strong analytical and problem-solving skills.
  • Continual assessment, refinement, maturation, implementation, and upholding of engineering standards and best practices.
  • Demonstrated experience leading at a Senior Director or VP level.
  • Demonstrated ability to lead significant budgets, vendors, and contract relationships.
  • Bachelor's degree in Computer Science, Math, Engineering or a related field from an accredited university.
What We Offer

We offer a competitive salary, equity, and benefits package, including health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to building an inclusive and diverse workplace that reflects the communities we serve.

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