Lead Delivery Service Engineer

4 giorni fa

Roma, Lazio, Italia Sabre A tempo pieno
Job Title: Lead Delivery Service Engineer

Sabre is seeking a highly skilled Lead Delivery Service Engineer to join our team. As a key member of our delivery team, you will be responsible for implementing and delivering Airline Commercial Products in Pricing, Revenue Management, and other optimization solutions for our customers.

Key Responsibilities:

  • Lead the end-to-end solution implementation life cycle, from Business Process workshop (BPW) to transition to customer care.
  • Develop a thorough understanding of the application's user interface, both from functional and business process standpoints, to train airline analysts and facilitate solution adoption.
  • Collaborate with project managers, account managers, implementation, and development resources to meet customer expectations regarding solution implementation, issue resolution, and maintenance.
  • Perform data validation checks in the context of product solutions at all stages of implementation and delivery.
  • Identify best practices adopted by customers and communicate them to Solution Management teams to enhance products.
  • Mentor and train new business analysts on the solution and processes.

Requirements:

  • 6+ years of experience working in Pricing or Revenue Management areas or similar experience.
  • Airline domain knowledge and skills are preferred.
  • Bachelor's degree or equivalent technical experience strongly desired.
  • Proven analytical skills.
  • Good understanding of database concepts and working knowledge of R/SQL.
  • Experience of working with Fares, Pricing, or Revenue management products.
  • Must be organized and able to multi-task and work in all areas as needed.
  • Proficient English written and oral communication skills. Command of a second language is an advantage.

Preferred Technical Skills:

  • Microsoft Tools: Microsoft Word, Excel, PowerPoint.
  • Tools (good to have): SQL Developer, MongoDB, Studio 3T, R.
  • Programming languages and other tools (good to have): R, Python, Tableau.

We will carefully consider your application and review your details against the position criteria. You will receive separate notification as your application progresses. Only candidates who meet the minimum criteria for the role will proceed in the selection process.

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