Senior Research Manager

19 ore fa


Italia TGM Research A tempo pieno

Key Responsibilities:

  • Company Strategy:
    • Drive regional target achievement, P&L, and profitability.
    • Lead sales strategic initiatives to identify and pursue new market opportunities, ensuring sustained revenue growth.
    • Coordinate the implementation and execution of company strategy across the entire client service region.
  • Business Development:
    • Provide leadership in business development efforts by participating in high-level pitches, negotiations, and client meetings, driving the acquisition of new clients and expansion of existing accounts.
  • Account Management and CRM:
    • Monitor key performance indicators and metrics, providing strategic guidance to optimize operational efficiency and drive business growth.
    • Provide strategic direction to the client service team on sales, account management, ensuring client satisfaction and retention of the regional level.
    • Review and approve complex proposals and quotations from junior colleagues to ensure alignment with company objectives and client needs.
  • Project Management and Coordination:
    • Oversee project portfolio management, ensuring efficient resource allocation and adherence to timelines.
    • Set overall sampling strategies and participate in quality standards for fieldwork operations.
    • Provide strategic oversight for complex and high-profile projects, ensuring alignment with client objectives and delivery excellence.
  • Financial Management and Sales Performance Tracking:
    • Oversee territory performance and profitability targets, ensuring effective resource allocation and cost management.
    • Identify areas for cost optimization and revenue enhancement, driving overall project profitability.
  • Team Leadership and Development:
    • Provide leadership, mentoring, and guidance to the client service team, fostering a culture of excellence and continuous improvement.
  • Industry Thought Leadership:
    • Represent the organization at conferences, industry events, and cooperate with other departments to innovate and develop new products/services.

Requirements:

  • 5-10 years of experience in both account management and/or project management within the market research, consulting, or online panel industry.
  • Strong communication and interpersonal skills.
  • Fluent in English and another European language.
  • Excellent problem-solving abilities.
  • Entrepreneurial mindset.
  • Ability to work independently and as part of a team.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Research/Statistics/Data Science background is a bonus.


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