Senior Research Manager
19 ore fa
Key Responsibilities:
- Company Strategy:
- Drive regional target achievement, P&L, and profitability.
- Lead sales strategic initiatives to identify and pursue new market opportunities, ensuring sustained revenue growth.
- Coordinate the implementation and execution of company strategy across the entire client service region.
- Business Development:
- Provide leadership in business development efforts by participating in high-level pitches, negotiations, and client meetings, driving the acquisition of new clients and expansion of existing accounts.
- Account Management and CRM:
- Monitor key performance indicators and metrics, providing strategic guidance to optimize operational efficiency and drive business growth.
- Provide strategic direction to the client service team on sales, account management, ensuring client satisfaction and retention of the regional level.
- Review and approve complex proposals and quotations from junior colleagues to ensure alignment with company objectives and client needs.
- Project Management and Coordination:
- Oversee project portfolio management, ensuring efficient resource allocation and adherence to timelines.
- Set overall sampling strategies and participate in quality standards for fieldwork operations.
- Provide strategic oversight for complex and high-profile projects, ensuring alignment with client objectives and delivery excellence.
- Financial Management and Sales Performance Tracking:
- Oversee territory performance and profitability targets, ensuring effective resource allocation and cost management.
- Identify areas for cost optimization and revenue enhancement, driving overall project profitability.
- Team Leadership and Development:
- Provide leadership, mentoring, and guidance to the client service team, fostering a culture of excellence and continuous improvement.
- Industry Thought Leadership:
- Represent the organization at conferences, industry events, and cooperate with other departments to innovate and develop new products/services.
Requirements:
- 5-10 years of experience in both account management and/or project management within the market research, consulting, or online panel industry.
- Strong communication and interpersonal skills.
- Fluent in English and another European language.
- Excellent problem-solving abilities.
- Entrepreneurial mindset.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and Microsoft Office Suite.
- Research/Statistics/Data Science background is a bonus.
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