Senior Operations Manager

3 settimane fa


Bardi, Emilia-Romagna, Italia Amazon Italia Logistica S.R.L. A tempo pieno
About the Role:

As a Senior Operations Manager at Amazon Italia Logistica S.R.L., you will be responsible for leading a large and diverse team to ensure the smooth operation of our Fulfilment Centres. This is a hands-on role that will challenge you to drive productivity, quality, and customer satisfaction.

Key Responsibilities:
  • Promote a culture of safety and wellbeing within your team.
  • Analyse and implement corrective actions to improve quality and productivity.
  • Support and lead a team, handling administrative work and building a strong team culture.
  • Analyse performance and suggest process improvements to optimise work and improve customer service.
  • Collaborate with other managers to standardise shift processes.


About the Team:
Our Customer Fulfilment team is the backbone of Amazon's operations, handling over 1.5 million orders every day. We're a dynamic and fast-paced environment that requires strong leadership and problem-solving skills. As a Senior Operations Manager, you will work closely with colleagues in other teams and external partners to ensure we meet our customer demands and targets.

Requirements:
The ideal candidate will have experience in operations management, team leadership, and process improvement. You will be comfortable working in a fast-paced environment and be able to analyse data and performance metrics to drive business decisions. Our team is open to hiring candidates to work out of one of our operational sites in Alessandria, Italy.

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