Help Desk Specialist
1 giorno fa
Adecco Italia è alla ricerca di un/una Help Desk Specialist per supportare l'infrastruttura informatica di un prestigioso studio nel settore legale.
Responsabilità:
- Assistenza Tecnica: fornire supporto tecnico tramite telefono, email e chat, risolvendo in modo tempestivo le richieste e i problemi informatici dei dipendenti;
- Risoluzione dei Problemi: essere responsabile della diagnosi e della risoluzione di problemi hardware e software, identificando le cause principali e implementando soluzioni efficaci;
- Installazione e Configurazione: aiutare nella configurazione e nell'installazione di nuovi dispositivi e software, garantendo che siano pienamente funzionali;
- Manutenzione Preventiva: collaborare nella pianificazione e nell'esecuzione di attività di manutenzione preventiva per prevenire problemi futuri;
- Documentazione: creare e mantenere documentazione dettagliata su procedure e soluzioni comuni per semplificare il supporto tecnico futuro.
Requisiti:
- Laurea o diploma in informatica o campo correlato;
- Esperienza pregressa nel supporto tecnico o nel ruolo di help desk;
- Conoscenza di sistemi operativi Windows e software di produttività;
- Capacità di comunicare in modo efficace con vari livelli di competenza tecnica.
Contatta noi per ulteriori informazioni:
Adecco Italia, la tua risorsa per il tuo futuro di carriera
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