Transportation Operations Manager
7 giorni fa
**Transformative Leader for a Pioneering Logistics Company**
We are sennder, Europe's leading digital freight forwarder. In a rapidly evolving industry, we're at the forefront of digitizing and automating road logistics processes.
This is an exceptional opportunity to join our dynamic team as a Carrier Manager Team Lead - Responsabile Ufficio Traffico. You will be based out of our Milan office and report directly to the Head of Operations.
At sennder, we value humility, commitment, teamwork, respect, and kindness in building trusted relationships across teams. Our company language is English, and we celebrate diversity with 65+ nationalities among our team members spread across 11 country offices.
About This Role
- Manage a group of junior & senior employees to ensure the punctual and efficient disposition of sennder Italia transports.
- Own relationships with carriers to drive growth within the international market.
Your Responsibilities
- Manage a team and collaborate with carriers to identify opportunities and recommend solutions for complex business challenges.
- Develop team members' skills, manage problems, and provide performance analysis to support sennder Italia's success in achieving its goals.
- Ensure coverage for open available freight using internal tools, external capacity resources, and learned sales techniques.
- Work closely with our most trusted carriers to provide excellent service and strengthen relationships with suppliers.
- Encourage carrier adoption of cutting-edge technologies.
- Expand our carrier network by identifying and onboarding key partners.
- Oversee daily transports and handle inquiries from carriers efficiently.
Requirements
- A minimum of 3 years' experience in express courier (domestic or international) or full truck load transport by road, preferably with Freight Forwarding experience.
- Familiarity with the Highway Code and knowledge of regulating exceptional situations in the heavy good transport sector.
- Flexibility, mediation, and negotiation capabilities.
- Availability to work shifts when necessary.
- Excellent knowledge of geography and road networks.
- A minimum of 1 year's experience in people management with at least 3 direct reports.
- Organizational skills and attention to detail.
- A problem-solving approach and entrepreneurial mindset.
- Ideal native-level Italian language proficiency and very good English knowledge.
Compensation and Benefits
We offer a competitive salary in the range of €60,000 - €80,000 per annum, depending on experience, plus additional benefits such as continuous feedback and bi-annual review processes, structured promotion opportunities, learning and development programs, and social events to connect with colleagues. We prioritize a fast-growing, start-up-oriented environment that empowers individuals to succeed as a team.
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