Career Opportunities: Senior Retail Manager

4 settimane fa


Milano, Lombardia, Italia Emporio Armani A tempo pieno

Key Responsibilities:
As a Supervisor at Emporio Armani in Milan, you will lead a team of Client Advisors by instilling energy and commitment. Your role will involve stimulating achievement of the best possible results through passion and excellence in customer service. You will be in charge of the development of the team, focusing on CRM and Clienteling activities, such as managing and motivating the team to increase sales, monitoring sales rituals in line with brand policy, and supporting the team in achieving sales targets and maximizing store profitability.

Requirements:
To be successful in this role, you must have 3+ years of experience in a similar position, preferably within the Fashion Luxury industry. You will also need analytical skills, KPI knowledge, and higher education diploma and/or Bachelor. Fluency in English and Italian, as well as managerial skills and customer service skills, are required. Outstanding communication and interpersonal skills, excellent team leadership skills, and responsibility and reliability are essential.

About Emporio Armani:
We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth. We are committed to offering excellence in customer service and fostering a client-centric approach. If you are passionate about fashion, customer service, and leadership, we encourage you to apply for this exciting opportunity.



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