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Field Service Engineer

2 mesi fa

Cornaredo, Lombardia, Italia Sysmex A tempo pieno
Job Summary

We are seeking a highly skilled and motivated Field Service Engineer to join our team in the South region. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the region.

Key Responsibilities
  • Install and maintain our products and solutions in the assigned geographic area
  • Perform corrective technical actions and repair actions as needed
  • Report data on the quality situation of installations to the head office
  • Maintain the quality of installations and detect errors
  • Provide basic technical training to customers after installation
  • Support sales and marketing teams in congresses, exhibitions, and workshops
  • Optimize net sales within the territorial scope in cooperation with sales representatives
  • Complete and record installation and maintenance reports
  • Manage packaging waste generated in the field work in an appropriate way
Requirements
  • University degree or equivalent in engineering or biosciences
  • Advanced certificate in electronics and/or equivalent industry experience
  • Technical knowledge of electronic equipment (preferably IVD)
  • Knowledge as a user of PC tools and software applications
  • Languages: fluent Italian and English
  • Knowledge of electronic equipment compliance with SOP's and WI's
  • Self-motivation with the ability to work under stressful situations
  • 3-5 years of experience managing technical teams in the IVD industry including direct customer contact
What We Offer
  • Mobile working
  • Flexible time and work-life-balance
  • Ticket restaurant
  • Canteen
  • Campus training platform for the growth of your knowledge and skills