Medical Devices Service Professional
6 giorni fa
BVI is a leading global provider of innovative surgical ophthalmic solutions. With a portfolio of trusted brands spanning over 90 countries, our mission is to touch the lives of millions of patients affected by conditions such as cataracts, refractive error, glaucoma, retinal disease, and dry eye.
SalaryThe estimated salary for this role is $80,000 - $110,000 per year, depending on location and experience.
Job DescriptionThis is a unique opportunity to serve as a critical resource in supporting the Field Service team. As a Medical Devices Service Professional, you will be responsible for completing preventative maintenance routines, installing retrofits, and ensuring customer satisfaction on assigned territory.
Key Responsibilities:- Complete scheduled and emergency calls to minimize instrument failure callbacks.
- Install retrofits and educate customers on resultant benefits and changes.
- Communicate equipment problems, quality issues, and customer concerns to the appropriate personnel.
- Responsible for controlling expenses within budgeted guidelines.
- Support spare parts management and maintain minimal inventory while achieving high customer service.
We are looking for a highly skilled professional with:
- At least 3 years of service environment experience ideally in medical devices.
As a member of our team, you will enjoy:
- A competitive salary range.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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