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SPA Internship Opportunity

1 mese fa

Milano, Lombardia, Italia Four Seasons Hotels and Resorts A tempo pieno
About Four Seasons

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that enables them to deliver exceptional guest experiences.

About the Location

Our hotel in Milan is a stunning example of luxury and elegance, located in the heart of the city's fashion district. Our guests can enjoy a range of amenities, including a world-class spa, fine dining, and exceptional service.

About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Spa Intern. As a member of our spa team, you will have the opportunity to engage with guests, learn about our spa treatments and products, and develop your skills in a fast-paced and dynamic environment.

Key Responsibilities
  • Greet guests and provide exceptional service
  • Answer phone calls and assist guests with questions regarding spa treatments and products
  • Book appointments and check guests into the computer system
  • Schedule appointments and forward relevant information to ensure a seamless guest experience
  • Describe our spa treatment menu and make recommendations to guests
What We Offer
  • Monthly pocket money and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary dry cleaning for business clothes
  • Complimentary employee meals
  • Employee experience initiatives, including annual themed employee parties and ESG events
  • Opportunities to build a successful career with global potential
Requirements
  • Service passion and a genuine desire to deliver exceptional guest experiences
  • Attention to detail, strong interpersonal skills, and a multitasking approach
  • Reading, writing, and oral proficiency in Italian and English