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6 giorni fa

Roma, Lazio, Italia Cross Border Talents A tempo pieno

{"h2": "Italian-Speaking Customer Success Role", "p": "At Cross Border Talents, we are seeking an Italian-Speaking Customer Success to join our team in Lisbon, Portugal. This on-site position is ideal for individuals who are fluent in Italian and possess a good command of English. Whether you have experience in client support or are eager to start your career in this field, we encourage you to submit your application.", "ul": [{"li": "Deliver exceptional support to Italian-speaking clients via phone, email, and chat, promptly addressing their needs and resolving issues."}, {"li": "Effectively diagnose and troubleshoot client issues, ensuring their satisfaction with the solutions provided."}, {"li": "Maintain accurate records of client interactions and feedback in our CRM system."}, {"li": "Foster strong relationships with clients, ensuring high levels of satisfaction and loyalty."}, {"li": "Collaborate with colleagues and other departments to ensure smooth service delivery and a positive client experience."}], "h2": "Candidate Requirements", "ul": [{"li": "Native-level fluency in Italian, with at least B2-level English proficiency."}, {"li": "EU citizenship or a Portuguese residence card."}, {"li": "Previous experience in client support or a related field is beneficial but not required."}, {"li": "Willingness to move to Lisbon, Portugal (Relocation package available for those relocating from abroad).", "p": "Submit your CV in English with a brief cover letter explaining your interest in the role and how your skills align with our requirements.", "h2": "Benefits", "ul": [{"li": "Competitive salary package that reflects your skills and experience."}, {"li": "Potential to receive bonuses based on your performance."}, {"li": "Daily allowances for meals and transportation."}, {"li": "Comprehensive private health insurance coverage."}, {"li": "Welcoming bonus as a new hire."}, {"li": "Financial assistance for relocation, including help with finding accommodation."}]

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