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Account Specialist

2 mesi fa


Milano, Lombardia, Italia Fastenal Europe, Ltd. A tempo pieno

About the Sales Support Specialist Position

We are seeking a qualified Sales Support Specialist to contribute to the success of Fastenal Europe, Ltd. in providing exceptional customer service and support to our sales team.

Key Responsibilities:

  • Assist in resolving customer complaints and disputes in a professional and timely manner.
  • Provide accurate and timely information and data to the sales team to support their efforts.
  • Monitor sales performance and identify areas for improvement.
  • Keep a record of sales trends and communicate findings to the management team.
  • Collaborate with the sales team to ensure smooth sales operations and customer satisfaction.

Requirements:

  • Experience as a Sales Support Specialist or Associate in a similar industry.
  • Familiarity with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems, as well as Microsoft Office programs.
  • Excellent customer service and communication skills.
  • Able to multitask and work effectively in a team environment.
  • Bachelor's degree in Marketing, Business, or a related field.