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Account Specialist
2 mesi fa
About the Sales Support Specialist Position
We are seeking a qualified Sales Support Specialist to contribute to the success of Fastenal Europe, Ltd. in providing exceptional customer service and support to our sales team.
Key Responsibilities:
- Assist in resolving customer complaints and disputes in a professional and timely manner.
- Provide accurate and timely information and data to the sales team to support their efforts.
- Monitor sales performance and identify areas for improvement.
- Keep a record of sales trends and communicate findings to the management team.
- Collaborate with the sales team to ensure smooth sales operations and customer satisfaction.
Requirements:
- Experience as a Sales Support Specialist or Associate in a similar industry.
- Familiarity with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems, as well as Microsoft Office programs.
- Excellent customer service and communication skills.
- Able to multitask and work effectively in a team environment.
- Bachelor's degree in Marketing, Business, or a related field.