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Key Account Manager
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Key Account Manager
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Key Account Specialist
2 settimane fa
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Key Account Specialist
1 mese fa
Stiamo cercando un/a Key Account Specialist per KONE Italia e Iberica, con sede operativa a Milano. Il Key Account Specialist è responsabile della gestione e dello sviluppo delle relazioni con i clienti strategici di KONE a livello locale e nazionale per la regione Nord Ovest di KONE Italia.
Responsabilità e Obiettivi:- Gestire il portafoglio clienti con contratti di assistenza KONE relativi ad ascensori, scale mobili e porte per edifici.
- Ricerca attivamente nuovi clienti per ampliare il portafoglio in sua gestione.
- Gestire rinnovi ed adeguamenti contrattuali, garantendo la massima profittabilità.
- È responsabile della gestione dei reclami dei clienti garantendone la soluzione nel rispetto delle linee guida KONE.
- Proporre ai clienti soluzioni per l'ammodernamento e la sostituzione degli impianti, per migliorare gli aspetti di sicurezza, efficienza, comfort e flusso delle persone negli edifici.
- Collabora costantemente con il team tecnico per ottenere la massima soddisfazione e fidelizzazione del cliente.
- Lavora con i clienti per creare piani di investimento pluriennali per garantire la costante efficienza degli impianti.
- Esperienza nella gestione di vendita di servizi a clienti core.
- Ottime capacità di negoziazione e comunicazione dei vantaggi delle soluzioni KONE.
- Orientamento al cliente e alla creazione di valore.
- Capacità di esecuzione e monitoraggio degli obiettivi.
- Forte orientamento ai risultati e alla strategia aziendale.
- Buona conoscenza della lingua inglese (non negoziabile).
- Laurea (preferibile) e conoscenza del settore (gradita).
- Competenze digitali.
- Utilizzo professionale di MS Office.
- Formazione Welfare aziendale.
- Assicurazione Vita.
- Auto aziendale ad uso promiscuo.
- Piano incentivi individuali.
- Retribuzione commisurata all'esperienza maturata.
Se sei pronto a contribuire alla crescita di KONE e dei nostri clienti strategici, unisciti a noi. KONE I&I fa parte di KONE, uno dei leader globali nel settore degli ascensori e delle scale mobili. KONE offre ai propri clienti ascensori, scale mobili, porte e soluzioni innovative leader del settore per la manutenzione e la modernizzazione.