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Key Account Specialist

1 mese fa


Milano, Lombardia, Italia Kone A tempo pieno
Job Title: Key Account Specialist

Stiamo cercando un/a Key Account Specialist per KONE Italia e Iberica, con sede operativa a Milano. Il Key Account Specialist è responsabile della gestione e dello sviluppo delle relazioni con i clienti strategici di KONE a livello locale e nazionale per la regione Nord Ovest di KONE Italia.

Responsabilità e Obiettivi:
  • Gestire il portafoglio clienti con contratti di assistenza KONE relativi ad ascensori, scale mobili e porte per edifici.
  • Ricerca attivamente nuovi clienti per ampliare il portafoglio in sua gestione.
  • Gestire rinnovi ed adeguamenti contrattuali, garantendo la massima profittabilità.
  • È responsabile della gestione dei reclami dei clienti garantendone la soluzione nel rispetto delle linee guida KONE.
  • Proporre ai clienti soluzioni per l'ammodernamento e la sostituzione degli impianti, per migliorare gli aspetti di sicurezza, efficienza, comfort e flusso delle persone negli edifici.
  • Collabora costantemente con il team tecnico per ottenere la massima soddisfazione e fidelizzazione del cliente.
  • Lavora con i clienti per creare piani di investimento pluriennali per garantire la costante efficienza degli impianti.
Requisiti e Competenze:
  • Esperienza nella gestione di vendita di servizi a clienti core.
  • Ottime capacità di negoziazione e comunicazione dei vantaggi delle soluzioni KONE.
  • Orientamento al cliente e alla creazione di valore.
  • Capacità di esecuzione e monitoraggio degli obiettivi.
  • Forte orientamento ai risultati e alla strategia aziendale.
  • Buona conoscenza della lingua inglese (non negoziabile).
  • Laurea (preferibile) e conoscenza del settore (gradita).
  • Competenze digitali.
  • Utilizzo professionale di MS Office.
Benefici:
  • Formazione Welfare aziendale.
  • Assicurazione Vita.
  • Auto aziendale ad uso promiscuo.
  • Piano incentivi individuali.
  • Retribuzione commisurata all'esperienza maturata.

Se sei pronto a contribuire alla crescita di KONE e dei nostri clienti strategici, unisciti a noi. KONE I&I fa parte di KONE, uno dei leader globali nel settore degli ascensori e delle scale mobili. KONE offre ai propri clienti ascensori, scale mobili, porte e soluzioni innovative leader del settore per la manutenzione e la modernizzazione.