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Programmatic Advertising Solutions Expert

1 settimana fa


Milano, Lombardia, Italia ENGINEERINGUK A tempo pieno

Job Overview

We are seeking a highly skilled Senior Programmatic Solutions Consultant - Technical to join our team at ENGINEERINGUK. This role is an excellent opportunity for a technical expert with strong problem-solving skills to drive measurable outcomes for brand advertisers and agencies.

Key Responsibilities:

  1. Independently handle complex customer issues by reproducing cases, root cause analysis, and providing prioritization input.
  2. Demonstrate deep technical expertise and advanced problem-solving for critical programmatic advertising issues.
  3. Serve as an escalation point, owning resolution of the most complex, cross-organizational issues.
  4. Communicate directly with internal teams to investigate, define workarounds, and resolve defects.
  5. Provide advanced, proactive support across Amazon's advertising tech suite, including AAT, CAPI, ADM, and AMC-AWS Clean Rooms.
  6. Prioritize issues using case management tools based on customer impact.
  7. Contribute to training and documentation for internal and external users.
  8. Automate standard procedures through scripting and data APIs to analyze high-volume transaction data.
  9. Proactively identify solutions, communicate trends, and suggest customer experience improvements.
  10. Develop and mentor peers to enhance technical skills in programmatic advertising and troubleshooting.
  11. Drive continuous improvement and shape support strategy and technology approach.
  12. Identify emerging issues and influence product prioritization through technical investigation.

BASIC QUALIFICATIONS:

  • 6+ years of work experience in technical troubleshooting or similar.
  • 5+ years work experience in demand or supply-side programmatic advertising.
  • Desire to work in a customer-facing capacity to deliver technical implementations and solutions.
  • Experience in technical writing or documentation.
  • Proven track record of executing SQL queries, ranging from basic to intermediate levels, on various database systems for the purposes of troubleshooting and quantifying the impact of technical issues.
  • Deep understanding of the programmatic advertising business landscape, including the ad ecosystem components such as bidding engines, auctions, pixels, tag managers, and other technical elements to effectively diagnose and resolve complex, platform-related issues.

PREFERRED QUALIFICATIONS:

  • Familiarity in scripting and programming, with experience in languages like Python/JS/Type Script/Java, to automate processes and develop custom solutions.
  • Familiarity in working in Cloud ecosystem (e.g. AWS, Azure, etc.), Amazon Marketing Cloud (AMC), AAT, CAPI etc.
  • Ability to effectively call and integrate with various APIs to gather and leverage data for troubleshooting and problem-solving.
  • Experience in working with diverse data formats, such as JSON and log files, to extract and analyze relevant information.
  • Knowledge of business intelligence tools (e.g. QuickSight, Tableau).
  • Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners.
  • Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines.

About Us

ENGINEERINGUK is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys.

What We Offer

At ENGINEERINGUK, we believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.