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Customer Service Representative

2 mesi fa


Metropolitan City of Rome Capital, Italia Gi Group SpA Filiale di Roma Nazionale A tempo pieno

Job Title: Customer Service Advisor

Job Type: Part-time, 20 hours/week

Location: Roma (zone est)

Company: Gi Group SpA Filiale di Roma Nazionale

About the Job:

We are seeking a dynamic and customer-focused individual to join our Customer Service team in Roma. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Respond to customer inquiries via phone and email
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and support to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Good knowledge of the English language (B2 level)
  • Ability to work in a fast-paced environment
  • Flexibility to work varying shifts, including evenings and weekends
  • High school diploma or equivalent required

What We Offer:

  • Part-time contract with 20 hours/week
  • Opportunity to work with a leading logistics company
  • Competitive hourly rate
  • Opportunities for professional growth and development

About Us:

Gi Group SpA Filiale di Roma Nazionale is a leading provider of temporary and permanent staffing solutions. We are committed to delivering exceptional service to our clients and candidates, and we are seeking a talented individual to join our team.