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Customer Service Representative
2 mesi fa
Job Title: Customer Service Advisor
Job Type: Part-time, 20 hours/week
Location: Roma (zone est)
Company: Gi Group SpA Filiale di Roma Nazionale
About the Job:
We are seeking a dynamic and customer-focused individual to join our Customer Service team in Roma. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities:
- Respond to customer inquiries via phone and email
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and support to customers
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- Excellent communication and interpersonal skills
- Good knowledge of the English language (B2 level)
- Ability to work in a fast-paced environment
- Flexibility to work varying shifts, including evenings and weekends
- High school diploma or equivalent required
What We Offer:
- Part-time contract with 20 hours/week
- Opportunity to work with a leading logistics company
- Competitive hourly rate
- Opportunities for professional growth and development
About Us:
Gi Group SpA Filiale di Roma Nazionale is a leading provider of temporary and permanent staffing solutions. We are committed to delivering exceptional service to our clients and candidates, and we are seeking a talented individual to join our team.