Guest Experience Associate

3 settimane fa


Napoli, Campania, Italia Alamo Drafthouse Cinema A tempo pieno
About the Role

We are seeking a highly motivated and customer-focused Guest Experience Associate to join our team at Alamo Drafthouse Cinema. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences in our theaters.

Key Responsibilities
  • Provide exceptional guest service, ensuring a safe, clean, and enjoyable environment for all guests.
  • Manage guest interactions, including check-in, seating, and food and beverage delivery.
  • Work collaboratively with the management team to ensure seamless execution of events and promotions.
  • Maintain a high level of product knowledge, including menu offerings and film schedules.
  • Ensure compliance with company policies and procedures, including safety and sanitation standards.
Requirements
  • 2+ years of experience in a high-volume restaurant or theater environment.
  • Proven ability to work collaboratively in a fast-paced environment.
  • Schedule flexibility, including early mornings, late nights, weekends, and holidays.
  • Active alcohol certification and food handlers certification.
What We Offer
  • A fun and dynamic work environment.
  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
Our Core Values

We are committed to creating a positive and inclusive work environment that reflects our core values:

  • Do the Right Thing: We strive to be a force of good in our company, industry, and community.
  • Foster Community: We value diversity and celebrate individuality.
  • Boldly Go: We seek out new experiences and pursue innovation in all our work.
  • Give a SHT: We are passionate about creating awesome experiences.


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