Pre-Sales Solutions Consultant
7 giorni fa
ASBIS Group, a leading IT company in EMEA, is seeking an experienced Pre-Sales Engineer to enhance technical readiness and customer engagement at Bang & Olufsen Flagship Store.
This role involves providing technical solutions and pre-sales services to ensure customer satisfaction and drive sales. The ideal candidate will have excellent communication skills, a strong understanding of audio-video technology, and experience in product demonstrations.
Key Tasks:
- Conduct product demonstrations and presentations to showcase capabilities and benefits of Bang & Olufsen products.
- Provide technical support and guidance to customers during the pre-sales process.
- Stay updated with the latest product developments and industry trends to effectively communicate technical information to customers.
- Local testing coordination: organize local testing activities to validate performance and effectiveness of B&O solutions.
- Act as the voice of the customer, gathering insights and feedback to help shape B&O solutions and services.
- Participate in customer meetings and site visits to assess technical needs and provide solutions.
- Provide excellent support to client-facing technical issues and coordinate product repair if needed.
Requirements and Qualifications:
- Proven experience as a Pre-Sales Engineer, Service Specialist, or in a similar technical role.
- Strong understanding of audio-video technology and home automation systems.
- Excellent communication and presentation skills, with the ability to convey complex ideas clearly and coherently.
- Analytical mindset: proficiency in analyzing complex data, making informed decisions, and implementing process improvements.
- Customer-focused with a proactive approach to problem-solving.
- Language Proficiency: English and Italian, enabling effective communication with our global team and customers.
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