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Stage Customer Care Specialist
2 mesi fa
Company: JYSK
Job Title: Stage Customer Care
Job Type: Internship
Duration: 6 months
Location: Remote
About JYSK: JYSK is an international retail chain, part of the Danish group Lars Larsen, specializing in Scandinavian-style sleeping and living furniture. We have grown rapidly over the years, from our first store in Denmark in 1979 to over 90 stores worldwide today.
About the Job:
- We are looking for a motivated and enthusiastic individual to join our customer care team as a trainee.
- As a customer care trainee, you will be responsible for providing excellent customer service, responding to customer inquiries, and resolving any issues that may arise.
- You will also have the opportunity to work with our e-commerce team, assisting with online orders and customer service.
- Our ideal candidate is a recent graduate or diploma holder with a passion for customer service, sales, and e-commerce.
- You should be fluent in Italian and English, have excellent communication skills, and be able to work in a fast-paced environment.
Responsibilities:
- Provide excellent customer service via phone, email, and chat.
- Respond to customer inquiries and resolve any issues that may arise.
- Assist with online orders and customer service.
- Work closely with our sales team to provide excellent customer service.
- Participate in training and development programs to improve your skills and knowledge.
Requirements:
- Recent graduate or diploma holder.
- Fluent in Italian and English.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
- Passion for customer service, sales, and e-commerce.
What We Offer:
- 6-month internship with a possibility of extension.
- Full-time contract with 40 hours per week.
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and international team.
- Access to employee discounts and perks.
How to Apply:
If you are a motivated and enthusiastic individual with a passion for customer service, sales, and e-commerce, please submit your application, including your resume and a cover letter, to [insert contact information].
