Technical Authority Specialist

3 giorni fa

Roma, Lazio, Italia MSX INTERNATIONAL A tempo pieno

MSX International is seeking a skilled Technical Authority Specialist to join our team in Rome, Italy.

About the Role:

We are looking for a young and bright graduate in Engineering (or with a Diploma of mechanics) to assist one of our key customers leader in solutions mobility business. As a Technical Authority Specialist, you will support the network of dealers and workshops of our customers, transferring the correct information in the Authority system, related to the handling of claims.

Key Responsibilities:

  • Authorize the maintenance/repair quotation submitted by the network, according to Authority procedures.
  • Verify from a technical and administrative point of view the correspondence of maintenance/repair claims submitted by the network according to Authority procedures.
  • Handle all the maintenance/repair claims, verifying the labor timings requested by the network are aligned with the repair/damage and the discounts on spare parts are in accordance with contractual conditions.
  • Verify the documents attached are correct and complete, in order to have all the useful elements for the evaluation of claims.

About You:

We are looking for a candidate with excellent communication and problem-solving skills. Our ideal candidate has:

  • Engineering Bachelor or Master degree or Diploma of Mechanics (Mechanics, Electronics, Automotive, etc.);
  • Teamworking;
  • Initiative and independence;
  • Interpersonal skills;
  • Results orientation;
  • A flexible and yet structured and logical approach;
  • Ability to handle multiple tasks, think and plan ahead and build in contingencies;
  • Ability to understand complex information and assess requirements;
  • High level of computer literacy, especially MS Office;
  • Languages skills: Italian, English is a plus.

What We Offer:

We offer professional growth and a competitive compensation package. The role is based in Rome, Italy, and we offer a hybrid working pattern with 40 hours per week. If you are passionate about the automotive industry and have a strong desire to learn and grow, we encourage you to apply.

About MSX International:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions
  • Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. To learn more about MSXI, please visit

https://careers.msxi.com.

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

Only selected candidates will receive a direct response.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

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