Automotive Technical Support Specialist

3 ore fa


Roma, Lazio, Italia MSX International Inc. A tempo pieno
Job Title: Automotive Technical Support Specialist

We are seeking a highly skilled and motivated Automotive Technical Support Specialist to join our team at MSX International Inc.

About the Role:

The successful candidate will be responsible for providing technical support to our clients in the automotive industry. This will involve working closely with our partner workshops to resolve technical issues and provide instructions on how to solve problems.

Key Responsibilities:

  1. Receiving and responding to technical support requests via ticketing service
  2. Studying the history of technical work on vehicles to provide accurate and effective solutions
  3. Applying engineering knowledge to provide instructions on how to solve technical issues
  4. Providing support via written tickets and inbound/outbound calls

Requirements:

  • Engineering degree in a technical field (Mechanics, Electronics, Automotive, etc.)
  • Computer literacy, especially MS Office
  • Italian native speaker level and good level of English
  • Previous experience in Technical Support departments and/or in car or agriculture dealerships a plus

What We Offer:

At MSX International Inc., we offer a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to building a diverse and inclusive workforce, and we welcome applications from candidates of all backgrounds.

About MSX International Inc.:

MSX International Inc. is a leading provider of technical services to the automotive industry. With over 5,000 employees based in more than 80 countries, we offer a wide range of services, including parts, accessories, and service performance, actionable insights, diagnostics and repair enhancement, warranty and repair efficiency, technical information, and learning solutions.

We are a Disability Confident Committed organisation, and we are committed to empowering and encouraging our people. We offer flexible working methods to suit all, and we are proud of our diverse workforce.

How to Apply:

If you are a motivated and skilled individual who is passionate about the automotive industry, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].



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