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**Technical Support Engineer**

2 mesi fa


Roma, Lazio, Italia Hamilton Barnes Associates Limited A tempo pieno
About the Role

Hamilton Barnes Associates Limited is seeking a highly skilled 1st Line Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring seamless functionality and robust security measures across our systems.

Key Responsibilities
  1. Technical Support: Provide first-line technical support to clients, resolving issues related to O365, Servers, VMWare, Firewalls, and Active Directory.
  2. System Maintenance: Ensure the smooth operation of our systems, performing routine maintenance tasks to prevent downtime and ensure optimal performance.
Requirements
  1. Technical Expertise: A degree in a relevant field, such as Computer Science or Information Technology, is mandatory. You should have a strong understanding of technical concepts and be able to apply them in a real-world setting.
  2. Clearance: You must be eligible for SC clearance to work with sensitive information and systems.
  3. Communication Skills: Excellent communication skills are essential for providing clear and concise support to clients, both verbally and in writing.
What We Offer
  1. Competitive Salary: A competitive salary starting at £25,000, with opportunities for rapid advancement.
  2. Professional Development: Ongoing training, certification sponsorship, and mentorship opportunities to help you grow in your career.
  3. Purpose-Driven Work: The opportunity to work on projects that make a tangible difference in national security.
  4. Collaborative Culture: A supportive team environment that fosters innovation and excellence.
Location

Stoke-on-Trent, Staffordshire