Customer Service Liaison

4 settimane fa


Monza, Lombardia, Italia Elemaster A tempo pieno

Customer Service Liaison

At Elemaster, we are seeking a skilled Customer Service Liaison to join our team. As a key member of our Customer Service department, you will be responsible for processing customer needs related to the execution of issued Purchase Orders. Your primary goal will be to create trustful and long-lasting relationships with our customers. You will analyze customer needs with regard to feasibility, planning, and deliveries, and interact with customers via phone, mail, and chat to maintain a continuous communication flow. Your strong communication, interpersonal, and influencing skills will enable you to work effectively with internal departments to find appropriate solutions for different issues. Key responsibilities include:

• Analyzing customer needs with regard to execution of Purchase Orders
• Interacting with customers via phone, mail, and chat
• Working with internal departments to find solutions for different issues

Requirements:

• Excellent communication, interpersonal, and influencing skills
• Strong analytical and problem-solving skills
• Ability to work in a multinational context
• Proficiency in MS Excel
• Fluency in English

As a Customer Service Liaison at Elemaster, you will have the opportunity to work in a dynamic and multinational environment, developing your skills and expertise in customer service and relationship management. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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