Cloud Solution Architect Modern Work

4 settimane fa


L'Aquila, Abruzzo, Italia Microsoft A tempo pieno
Job Title: Cloud Solution Architect Modern Work

As a Cloud Solution Architect Modern Work at Microsoft, you will be at the forefront of transforming how businesses operate and thrive in the digital age. Our team is dedicated to empowering clients to enhance productivity, collaboration, and innovation by leveraging cutting-edge Microsoft technologies.

Key Responsibilities:
  • Drive positive customer satisfaction and become a trusted advisor to customers and partners by leveraging M365 Enterprise Services expertise to enable defined Customer Success Plan outcomes.
  • Provide feedback insights from customers/partners back to the relevant MS teams, including Product Groups, to enable continuous improvement.
  • Actively engage with business and technical decision makers to drive intent, enablement, and usage of Copilot for M365, securing long-term customer renewal.
  • Galvanize technical and sales experts around additional identified opportunities to develop customer-specific roadmaps that drive further growth business value realization.
  • Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft's M365 value proposition and get value from their investment in Microsoft technology.
  • Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of M365 services technical subject matter expertise.
Requirements:
  • Bachelor's degree in computer science, information technology, engineering, business, or related field, and proven experience working with cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
  • Demonstrable working experience working in a customer-facing role (e.g., internal and/or external).
  • Demonstrable experience working on technical projects.
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
What We Offer:

As a Cloud Solution Architect Modern Work at Microsoft, you will have the opportunity to accelerate your career growth, develop business and technical acumen, and be a main driver of the AI revolution. This role is flexible, allowing you to work up to 50% from home. Hiring location can be Milan or Rome.

Microsoft is an equal opportunity employer. We are committed to creating a culture of inclusion where everyone can thrive at work and beyond.


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