Hospitality Ambassador

4 settimane fa


Florence, Toscana, Italia Collegio Alla Querce A tempo pieno

Collegio Alla Querce Job Opportunity

Job Title: Guest Services Agent

Job Summary: We are seeking a highly skilled Guest Services Agent to join our team at Collegio Alla Querce. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:

  • Welcome guests upon arrival and facilitate efficient check-in processes
  • Provide personalized assistance and exceed guest expectations at every touchpoint
  • Address guest inquiries, concerns, and requests promptly and professionally
  • Manage room reservations, confirm guest details, and assist in room assignments
  • Handle and resolve guest issues, complaints, or challenges in a timely and effective manner

Requirements:

  • 1 year of experience in a similar role
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks efficiently
  • Familiarity with hotel management systems and basic computer skills

About Collegio Alla Querce: Collegio Alla Querce is a luxury resort located in a historic setting, offering a unique blend of elegance and charm. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests.


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