Hospitality Ambassador
4 settimane fa
Collegio Alla Querce Job Opportunity
Job Title: Guest Services Agent
Job Summary: We are seeking a highly skilled Guest Services Agent to join our team at Collegio Alla Querce. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities:
- Welcome guests upon arrival and facilitate efficient check-in processes
- Provide personalized assistance and exceed guest expectations at every touchpoint
- Address guest inquiries, concerns, and requests promptly and professionally
- Manage room reservations, confirm guest details, and assist in room assignments
- Handle and resolve guest issues, complaints, or challenges in a timely and effective manner
Requirements:
- 1 year of experience in a similar role
- Strong interpersonal and communication skills
- Ability to handle multiple tasks efficiently
- Familiarity with hotel management systems and basic computer skills
About Collegio Alla Querce: Collegio Alla Querce is a luxury resort located in a historic setting, offering a unique blend of elegance and charm. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests.
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