Insurance Claims Specialist

3 settimane fa

Roma, Lazio, Italia FlexCar A tempo pieno
Insurance Claims Associate (Automotive)

FlexCar is a rapidly growing company that is revolutionizing the way consumers own a car. We are seeking an Insurance Claims Associate (Automotive) to join our team in Rome, Italy.

About Us

We are a dynamic and innovative company that is committed to providing a superb, all-inclusive service to our customers. Our mission is to make car ownership flexible and accessible, without any hidden fees or commitments.

Job Summary

The Insurance Claims Associate (Automotive) will play a key role in supporting our Business Operations department regarding the insurance of our fleet. The successful candidate will be responsible for coordinating the process of our new vehicle insurance, communicating with customers to serve their needs, and performing administrative tasks.

Key Responsibilities
  • Assist with clients' (insurance) requests and with the claims process
  • Provide customer support regarding fleet insurance and accidents, building rapport with our customer base
  • Coordinate the car ledger process by importing and tracking all necessary documentation
  • Coordinate the fleet insurance process by communicating with all stakeholders (customers, workshops, insurance companies, etc.)
  • Assist meetings to evaluate and expand our insurance partnerships
  • Track insurance payments in combination with the finance team
  • Perform administrative tasks including maintaining customer insurance records, partnership invoices, etc.
Requirements
  • 1-2 years of professional experience in insurance or business operations
  • BSc/BA and/or Master's in Economics, Business Administration or another related field from a top-tier University in Rome and beyond
  • Exceptional interpersonal skills and ability to coordinate a number of tasks with a wide range of stakeholders in a hyper-growth environment
  • Trustworthy and dependable personality with a strong work ethic and aptitude in problem-solving
  • Excellent command of the Italian/English language (both written and spoken)
  • Computer literacy
  • Ideally, you are an automotive enthusiast
What We Offer
  • Opportunity to work in one of the fastest-growing scale-ups
  • A working environment with an amazing culture that is based on Respect, Fairness, and Transparency
  • Free coffee and beverages
  • Car benefits
  • Ongoing training and development
  • Extra days-off
  • Competitive salary

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