Soho Product Manager
1 settimana fa
This position involves designing, launching, and measuring Offer and Go to Market activities related to mobile and fixed line propositions for Vodafone SoHo customers.
You will work within the SoHo Cluster, actively participating in the agile methodology as followed by Vodafone Business.
Responsibilities include every aspect of the offer and customer base management, with a focus on developing and coordinating the product capability roadmap, selling tools, and collaterals.
To achieve your objectives, you will interact with all Vodafone Business departments involved in product development and implementation, including IT, Network, and Commercial Operations.
Key accountabilities and decision ownership:
- Create and own market requirements specifications and processes for the product(s) and related offers.
- Be accountable for design and processes of new mobile, fixed, and convergence products, with a focus on product innovation and cost rationalization.
- Develop and execute best customer base life cycle experience to improve/innovate/simplify customer journey and delight them.
- Manage key stakeholders in Vodafone Italy (mainly Product Management, Technology, Network, and Commercial Operations Functions).
- Be accountable for product-related costs (capex and opex) and their impact on product competitiveness.
Key performance indicators:
- Product Roadmap developed according to Canvass Timeline.
- Product performs equal or better than the budget.
- SoHo NPS.
Core competencies, knowledge, and experience:
- Knowledge of the technical offer and Canvass process.
- Significant hands-on experience on product management, product lifecycle management, and product development.
- Passionate for Marketing product development and project management.
- Strong communications skills, comfortable interfacing with different audiences of varied levels of seniority.
- Proactivity and willingness to learn and teamwork through agile methodology.
Must have technical/professional qualifications:
- Graduated (Engineering, Computer Science, or Economics).
- ICT/Telco Product Management experience.
- Very good M365 skills, PowerPoint, and Excel in particular.
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