Service Project Manager
1 settimana fa
This position reports to the Field Service Manager and is part of the Electrification Service Division in Italy.
Key Responsibilities
- Project Execution: Lead the execution of Service Projects in Italy and abroad, ensuring they are executed in line with procedures, specifications, standards requirements, and targets.
- Customer Satisfaction: Drive the formal acceptance of the project by the customer, maintaining and enhancing customer satisfaction by providing excellent service at all stages of the project.
- Project Management: Assist the Project Controls department to define all project documents, including scope and financial plans, schedule and risk management plans. Monitor and control project progress, resources, and financials.
- Risk Management: Identify and manage risks, while ensuring that all opportunities are identified and pursued.
- Stakeholder Management: Coordinate with the Procurement and Logistics team to procure required services, materials, and equipment. Build and maintain strong relationships with stakeholders, acting as a contact point for customer enquiries and an escalation point for project issues.
Requirements
- 5 years of experience in project management, preferably in service.
- Enhanced knowledge of Switchboards and switches.
- Passionate about Service and commissioning.
- Degree or Technical Diploma in Electro-mechanical field.
- Proficient in English communication.
- Collaborative, solution-focused approach and strong written and spoken communication skills.
About ABB
ABB is a global leader in electrification and automation, committed to addressing global challenges. Our core values of care, courage, curiosity, and collaboration drive our aim to empower everyone to create sustainable solutions.
We value diversity and inclusion, and we are committed to equal opportunities for all. If you are passionate about service and commissioning, and you have the skills and experience to succeed in this role, we encourage you to apply.
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