Guest Relation Ambassador
4 settimane fa
At Belmond, we are seeking a talented Guest Relation Agent to provide exceptional luxury experiences in world-renowned destinations.
The ideal candidate should be able to create tailored recommendations for our guests while they are on property, demonstrating care, confidence, curiosity, and community.
Key Responsibilities:
• Provide a warm and welcoming environment for our guests
• Anticipate and address guests' needs to enhance their overall experience
• Act as a liaison between guests and hotel staff
• Handle guest inquiries, feedback, and concerns promptly and professionally
Requirements:
• Effective communication
• Emotional intelligence
• Collaboration
• Drive results
• Adaptability
• Global perspective
Benefits:
• Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria)
• Learning & development activities
• All meals provided
• Welfare program
• Uniform dry cleaning
• Team social events
• Accommodation provided for non-residents
• Career opportunities within Belmond
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