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Customer Service Representative
2 settimane fa
We are seeking a friendly and outgoing Customer Service Representative to join our team.
The ideal candidate will be able to provide exceptional customer service, thoroughly clean and stock, process accurate payment transactions, prepare and serve quality food, and assist in meeting the needs of our customers.
Responsibilities:- Provide friendly customer service by engaging in positive, helpful interactions with customers.
- Operate point-of-sale system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures.
- Follow proper food handling procedures, including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
- Complete kitchen-related tasks, such as prepping, thawing, cooking, packaging, wrapping, and cleaning.
- Stock, clean, and sanitize workstation and equipment.
- Actively cross-sell and up-sell products.
- Maintain knowledge of products and services available in the plaza.
- Follow required brand standards, food safety requirements, and all company policies and procedures.
- Demonstrate ability to interact with public and coworkers in a friendly, enthusiastic, and outgoing manner.
- Cash handling and customer service experience preferred.
- Ability to stand and walk for an extended period of time.
- Frequently bend, twist, lift, and carry at least 40 pounds.
- Requires ability to speak, read, and comprehend instructions, short correspondence, and policy documents.
- Available to work a flexible schedule, including days, nights, weekends, and holidays.
- Flexible Schedules
- Paid Time Off (Vacation & Flex)
- 401(k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
