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Restaurant Partnership Manager

2 mesi fa

Milano, Lombardia, Italia Deliveroo A tempo pieno
About the Role

We are seeking a highly skilled Restaurant Partnership Manager to join our team at Deliveroo. As a key member of our partnership team, you will be responsible for managing and growing relationships with our top restaurant partners.

As a Restaurant Partnership Manager, you will work closely with your portfolio partners to understand their business needs, develop tailored solutions, and drive revenue growth for both the partner and Deliveroo. You will lead a team of 5 Enterprise Field Account Managers and be responsible for:

  • Building and maintaining strong, long-term relationships with enterprise-level restaurant partners.
  • Understanding partners' business goals and challenges to provide strategic guidance and support.
  • Manipulating and analysing data to drive growth and profitability, both for your partners and for Deliveroo.
  • Collaborating with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, and Customer Service.
  • Driving revenue growth through upselling, cross-selling, and identifying new business opportunities.
  • Acting as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.
Requirements
  • Proven experience in account management and/or business development.
  • Proven experience in people management.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to understand and articulate complex business challenges and develop tailored solutions.
  • Fluency in English.
About Deliveroo

We are a growing team, with a large impact, looking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas, and we're very transparent about the decisions we make and why we make them.

We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander.