Sales Associate Christmas Period

11 ore fa


Florence, Toscana, Italia Hermès Italie Spa A tempo pieno
Job Title: Sales Associate Christmas Period

Join Hermès Italie Spa as a Sales Associate for the Christmas period and be part of a dynamic team that delivers exceptional customer experiences.

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team in Firenze, Italy. As a Sales Associate, you will be responsible for providing personalized and memorable customer experiences, with a focus on storytelling and product craftsmanship.

Main Responsibilities
  • Advise and support customers on all product categories to satisfy clients' needs and ensure the most memorable omnichannel experience;
  • Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
  • Support customers by providing all types of information, including aftersales product care suggestions;
  • Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships;
  • Collect and update client data, in accordance with privacy policy and company procedures;
  • Play an active role in customers' events and animations whenever needed;
  • Build solid product knowledge, keeping updated with novelties, prices, and stock availabilities.
Requirements
  • Bachelor's degree preferably with a fashion/linguistic focus;
  • Fluency in Italian and English;
  • A third language will be considered an advantage;
  • Professional background: experience in the direct sales to clients, preferably in a luxury goods boutique;
  • Proficient with Excel / IT tools;
  • Willing to work temporarily.
About Hermès Italie Spa

Hermès Italie Spa is a leading luxury goods company that values exceptional customer experiences and employee satisfaction. As a Sales Associate, you will be part of a dynamic team that is passionate about delivering high-quality products and services.

We are committed to innovation, creativity, and excellence in all aspects of our business. Our team is dedicated to building strong relationships with our customers and providing them with personalized experiences that exceed their expectations.

Join us and be part of a company that values its employees and customers alike. Apply now to become a Sales Associate Christmas Period at Hermès Italie Spa.



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