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Customer Service Tender Specialist

1 settimana fa

Milano, Lombardia, Italia Philips A tempo pieno
Job Description

We are seeking a dynamic individual to fill the role of Customer Service Tender Specialist. In this position, you will play a crucial part in supporting our sales team by managing the bid and tender processes from start to finish.

About the Role:

  • Prepare and compile all necessary documentation for service contract tenders, ensuring accuracy and completeness.
  • Maintain awareness of tender announcements and provide pertinent information to Key Account Managers.
  • Generate quotes for customers upon request from Key Account Managers.
  • Conduct pre-quote activities such as credit checks and updates on realization times.
  • Follow the approval process for quotes using dedicated tools and reach out to the proper stakeholders.
  • Manage contracts, ensuring their preparation and maintenance throughout the contract lifecycle for both public and private customers.