Automotive Service Professional

3 settimane fa

Florence, Toscana, Italia Meineke Car Care Centers, Inc. A tempo pieno

Job Summary
We are seeking a skilled Service Advisor to oversee the day-to-day operations of our service department. The ideal candidate will have strong communication and customer relationship skills, along with experience in managing a team of automotive service professionals.

About the Role
As a Service Advisor, you will be responsible for ensuring a high level of employee morale and customer satisfaction while maintaining profitability. You will oversee service advisors, address customer inquiries, and manage required documentation. Additionally, you will mentor employees on best practices for improving sales and customer service techniques.

Key Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
- Ensure repairs and maintenance tasks are completed in a timely manner.
- Mentor employees on best practices for improving sales and customer service techniques.
- Oversee day-to-day operations of the service department.
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Requirements
- High school diploma or GED required; bachelor's degree preferred.
- Valid state-issued driver's license and clean driving record are required.
- Successful completion of a pre-employment drug and background screening.
- At least two years of experience as an automotive service writer or service advisor is required.
- Experience as an automotive service manager is preferred.
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.

Why Choose Us?
We at Meineke Car Care Centers, Inc. value personal and professional growth. We offer ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work in a supportive and collaborative work environment that encourages growth and camaraderie with locally-owned shops and a sense of community and connection with your customers and fellow team members.

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