Mobility Solutions Coordinator
5 giorni fa
Ayvens is a leading provider of mobility solutions, with a presence in over 44 countries and a portfolio of over 3.3 million vehicles. Our mission is to enable the transformation towards large-scale adoption of sustainable mobility, providing our customers with innovative solutions and technology-enabled services.
Job SummaryWe are seeking a highly motivated and detail-oriented Mobility Reservation Intern to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our mobility services, including customer support, fleet management, and reporting.
Key Responsibilities- Manage customer inquiries and resolve issues in a timely and professional manner
- Collaborate with the technical team to resolve technical issues and ensure seamless operations
- Process and manage customer complaints and feedback
- Maintain accurate records and reports, including customer interactions and fleet performance
- Contribute to the development and implementation of process improvements and best practices
- Bachelor's degree in a relevant field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Office and other relevant software
- Basic knowledge of English language
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. We are dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
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