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Transformation Success Strategist

2 mesi fa


Milano, Lombardia, Italia ServiceNow A tempo pieno
Job Description

Job Title: Transformation Success Strategist

Job Summary:

We are seeking a highly skilled Transformation Success Strategist to join our Customer Success Team at ServiceNow. As a key member of our team, you will be responsible for driving transformation and setting up companies for a successful future.

Key Responsibilities:

  • Deliver consultancy and services to F500 companies up to the CxO level
  • Build relationships across customers and partners and act as a trusted advisor
  • Develop and implement transformation programs, leveraging ServiceNow best-practice material
  • Orchestrate internal collaboration of the ServiceNow account team
  • Drive digital transformation design, implementation, and management

Requirements:

  • 10+ years of progressive experience in a professional services organization
  • Experience in advisory roles focused on technology-enabled transformations
  • Depth in digital transformation design, implementation, and management
  • Expertise in one industry, with minors in one or two additional industries
  • Experience in establishing and maintaining executive relationships with CxO and business line leaders
  • Identified business outcomes and goals, and achieved them
  • Experience in serving as part of a client account leadership team
  • Developed account partnering relationships with large consultancies and technology implementation firms

About ServiceNow:

ServiceNow is a leading provider of cloud-based services for enterprise organizations. Our technology makes the world work for everyone, and our people make it possible. We are committed to creating an inclusive environment where all voices are heard, valued, and respected.