Luxury Train Dining Host

2 settimane fa


Roma, Lazio, Italia Employerland A tempo pieno

Job Title: Leading Waiter

Job Overview

As a luxury train dining host, you will play a crucial role in providing an exceptional dining experience for our guests at Employerland. Your primary responsibility is to ensure that guests receive outstanding service and have a memorable culinary experience. You will be responsible for taking orders, serving food and beverages, and attending to guests' needs in a professional and kind manner.

Key Responsibilities

Guest Service

  • Warmly greet guests and lead them to their tables.
  • Provide detailed information about menu items, specials, and beverage options.
  • Take accurate and detailed orders, ensuring any special dietary requirements, allergies, and preferences are noted.
  • Anticipate guests' needs and provide prompt and accurate service throughout the dining experience.

Food and Beverage Knowledge

  • Possess in-depth knowledge of the menu, including ingredients, preparation methods, and pairing suggestions.
  • Stay informed about daily specials and changes to the menu.
  • Provide recommendations to guests based on their preferences, allergies, and dietary restrictions.

Order Management

  • Transmit orders accurately to the kitchen and ensure timely delivery of food to the guests.
  • Collaborate with kitchen staff to ensure special requests or modifications to orders are accommodated.
  • Monitor and manage the timing of courses to ensure a seamless dining experience.
  • Promote additional menu items, specials, and beverages to enhance the overall dining experience and contribute to revenue goals.

Table Maintenance

  • Ensure tables are set impeccably and maintain a clean and organized dining area.
  • Attend to table needs, including refilling water glasses, clearing empty dishes, and resetting tables for the next guests.

Team Collaboration

  • Collaborate with kitchen and bar staff to maintain effective communication and teamwork.
  • Assist colleagues during peak times or special events to ensure smooth operations.

Professionalism and Presentation

  • Maintain a well-groomed and professional appearance at all times.
  • Uphold the hotel's standards of service and contribute to a positive and welcoming atmosphere.

Qualifications

Experience & Certifications

  • Previous experience as a waiter in a luxury hotel or fine-dining restaurant is preferred.
  • Excellent interpersonal and communication skills.
  • Knowledge of food and beverage operations, including wine service.
  • Ability to handle high-pressure situations with professionalism.

Skills

  • Strong interpersonal and communication skills.
  • Attention to detail and a commitment to delivering exceptional service.
  • Proficiency in multiple languages is considered a plus.

Flexibility

  • Availability to work on shifts and on weekends.


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