Service Engineer Italy
2 settimane fa
**About AMETEK**
AMETEK is a leading global supplier of analytical instruments, employing cutting-edge technology for the elemental analysis of materials in industry, research, and academia.
**Job Summary**
We are seeking a highly skilled Service Engineer to join our team in Italy. As a Service Engineer, you will be responsible for the installation, commissioning, maintenance, and servicing of analytical instruments and associated electrical equipment.
**Key Responsibilities:**
- Provide technical support to customers and internal teams, ensuring seamless collaboration and effective communication.
- Install and commission analytical equipment and associated electrical equipment, ensuring optimal performance and efficiency.
- Maintain and service analytical equipment and associated electrical equipment, adhering to AMETEK's high standards and guidelines.
- Offer remote support to customers through team viewer and email, resolving technical issues promptly and professionally.
- Collaborate with the sales team to clarify technical queries and provide support.
- Set up tests in the laboratory using demo units, prepare reports, and ensure accurate data analysis.
- Ensure adherence to AMETEK's guidelines and standards, promoting a culture of excellence and quality.
- Refer follow-up work requirements to the appropriate staff within AMETEK, facilitating necessary action and recommendations to clients.
- Maintain a professional appearance and manner at all times, reflecting positively on AMETEK's image and values.
- Attend training courses and meetings as required by AMETEK, enhancing your skills and knowledge.
- Provide support and cooperation to management and colleagues, contributing to the success of the company.
**Requirements:**
- Technical degree or technical high school diploma.
- Willingness to travel throughout Italy and EMEA for training purposes.
- Knowledge in measurement and control technology, ideally with PLC controls.
- Fluent in English and Italian.
- Preferred experience of engaging with customers in a pressured environment.
- Computer literate and experience with MS Office, Excel.
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