Retail Operations Coordinator

19 ore fa


Bolzano, Trentino-Alto Adige, Italia Oberalp Ag A tempo pieno

About the Company

The Oberalp Group is a management-driven family business that creates high-quality technical mountaineering products. We have six own brands, Salewa, Dynafit, Pomoca, Wild Country, Evolv, and LaMunt. As an exclusive partner of other brands in the sports sector, we offer our entire know-how in communication, sales, and image building.

We are a team of over 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak. Our Customer Operations Retail takes care of our 60+ own and franchise stores EU-wide, delivering service before and after sales.

Job Description

We are looking for a part-time 50% Retail Operations Coordinator to manage our orderbook, verify correct insertion, pricing, releases, and automatic replenishments. The role involves handling pricelists with a focus on seasonal changes, providing first-level support for issues and general requests from our own stores and franchise partners.

You will be involved in the process regarding the opening of new stores, taking care of seasonal sales and special promos, collaborating with internal teams such as logistics, administration, or sales. You will analyze dropshipping rates, claims, and triangulations.

Requirements

  • First working experience in Customer Operations, Account Management, or a similar field
  • Very good English skills as well as either German or Italian
  • Knowledge of Microsoft Office (Excel)
  • Communication skills and analytical mindset
  • Reliability, organization, and attention to detail
  • Passion for mountain sports

Location

Bolzano, Italy

Estimated Salary: €40,000 - €55,000 per year, depending on experience.



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