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Field Service Engineer

1 mese fa

Roma, Lazio, Italia Agilent A tempo pieno

Job Summary

Agilent is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the field of atomic spectroscopy.

Key Responsibilities

  • Provide repair, installation, and maintenance services to customers
  • Respond to customer needs in a timely and efficient manner
  • Collaborate with the sales team to understand and meet customer needs and expectations
  • Maintain Agilent's customer service reputation by adhering to all corporate policies and procedures
  • Complete administrative paperwork and computer reports promptly and accurately
  • Provide feedback to the Product Specialists, manufacturing, or OEM vendors concerning performance anomalies encountered

Requirements

  • University degree in a Chemistry-related topic (Analytical Chemistry, Biochemistry, Biotechnology, etc.)
  • First-hand experience with atomic spectroscopy (ICP-MS, ICP-OES) solutions as an end-user or in a similar technical support role
  • Full proficiency in Italian and at least intermediate level of English
  • A valid driving license

What We Offer

  • Permanent Contract
  • Outstanding company culture
  • Career development opportunities
  • Company pension scheme, yearly company bonus, company car, private health care, stock purchase plan, medical & life insurance...

About Agilent

Agilent is a global leader in laboratory and clinical technologies. We are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals.