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Assistant Store Manager

2 mesi fa

Florence, Toscana, Italia Americasthrift A tempo pieno
About the Role

We are seeking an experienced Assistant Store Manager to join our team at America's Thrift Stores. As a key member of our operations team, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining a safe and efficient store environment.

Key Responsibilities
  • Partner with the General Manager to develop and implement sales strategies to drive revenue growth and improve customer engagement
  • Lead and develop a team of retail supervisors, processing supervisors, and dock supervisors to ensure excellent customer service and efficient store operations
  • Interview and hire candidates for employment with America's Thrift Stores and provide coaching and development opportunities to team members
  • Monitor and analyze sales data, customer feedback, and operational metrics to identify areas for improvement and implement changes to drive business results
  • Collaborate with the Assets Protection team and Human Resources Business Partner to investigate incidents and implement corrective actions to prevent future occurrences
Requirements
  • At least 3 years of management experience in a retail, production, logistics, or processing environment
  • Basic math and computer skills, with proficiency in Microsoft Office Suite or related software
  • Excellent verbal and written communication, active listening, and interpersonal skills
  • Able to work with all levels of employees to identify and implement process improvements
  • Frequent lifting and/or carrying of up to 50 lbs, prolonged walking, standing, and frequent mobility
What We Offer
  • Bonus eligibility after 90 days
  • Growth opportunities and professional development
  • A supportive and collaborative work environment
  • A competitive salary and benefits package