Quality Assurance Manager

7 giorni fa

Lodi, Lombardia, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

Job Description

The Quality Manager will lead the entire quality function and be a part of the business's management team. Using the management skills and experience to establish and maintain a Quality Culture, by assuring and controlling quality with systems, tools and teams to meet customer expectations while ensuring sustainable operations.

Key Responsibilities

  • Ensure quality of all products and services. Final authority to provide disposition of non-conforming material and product shipped to customers and received from suppliers.
  • Ensure compliance with all external and internal regulations, specifications and standard work.
  • Implement, audit, consistently apply and sustain the local Quality Management System and suggest system improvements.
  • Focus management on the appropriate metrics and actions based on those metrics across the organization, assuring effective tracking of operational performance. Report on quality metrics from Unit perspective, analyze (key organizational) quality metrics and perform periodical reviews to evaluate results and establish action plans to close the gaps
  • Lead Mission Control, and actively participate in (internal and external) audits, follow up actions. Monitor and improve product and process efficiency by providing an independent audit function
  • Oversee and timely allocate quality resources for Quality Operations and drive the CAPA (Corrective and Preventive Action) process with all functions involved.
  • Develop (recruit, train, mentor) quality and related personnel aligned with the LOM. Maintain Succession Plan.
  • Influence business bottom line results by quality process improvement. Maintain Quality department budget and control related expenses and investments.

Requirements

  • Possess operational and quality systems experience and skills, including the demonstrated ability to design and track quality and regulatory relevant processes and metrics for all areas involved in the production and delivery of products and services in a fast-paced lean environment and under pressure.
  • Proficient in contemporary Quality Assurance tools (i.e. QMS, APQP, PPAP, SPC, PPAP, GDT, metrology, tool design, etc.), manufacturing processes, Lean implementation.
  • Utilize, interpret and apply project management and planning tools, problem solving techniques, process improvement tools, statistical and sampling techniques, Process Capability, Measurement System Analysis.
  • Provide expertise in Quality Assurance and process improvement tools and methods to all functions of the organization to support their continuous improvement activities
  • Professional in both customer and supplier interaction
  • A team oriented and proactive change agent with a true hands-on and collaborative approach in implementing and maintaining operating disciplines; excellent interpersonal skills, mentor, team player and builder. Collaborative and Participative management style
  • A confident professional able to proactively resolve issues and challenge assumptions.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Experience and Skills Required

  • Bachelor's degree in mechanical engineering discipline or related discipline.
  • > 10 years of experience in various functions of quality management, program and project management
  • > 3 years leadership experience and talent development
  • Ability to travel ~ 20% (domestic and international)
  • Experience in quality management, operations, lean manufacturing processes and visual management.
  • ASQ Certification for Certified Quality Manager is preferred.
  • Six Sigma Green Belt mandatory, Black Belt preferred
  • Fluency in English and Italian language, verbally and written

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