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Principal Solutions Consultant

2 mesi fa


Roma, Lazio, Italia Opentext A tempo pieno

About the Role:

As a Principal Solutions Consultant at OpenText, you will play a crucial role in supporting global leaders across various industries, including retail, consumer goods, automotive, high tech, life sciences, and financial services.

Your Impact:

  • You will leverage your expertise in B2B electronic exchanges to help these organizations overcome complex integration challenges, ensuring secure information exchange and robust data governance.
  • You will empower clients to make critical business decisions and maintain their competitive edge by enabling seamless system integration and insightful data management.

Key Responsibilities:

  • Collaborate closely with the Sales team to expand OpenText Business Network services.
  • Lead the technical qualification, solution design, and project proposal phases of the sales process, ensuring alignment with OpenText's service portfolio.
  • Engage in in-depth discovery and analysis of customer requirements, identifying opportunities for business process improvements and technology initiatives.
  • Work alongside Product Managers, Architects, and Implementation & Delivery teams to scope and document projects, ensuring smooth transitions from sales to implementation and operations.
  • Design and present compelling solutions and business cases to customers, addressing both technical and executive-level audiences.
  • Provide ongoing technical support to qualified prospects through coaching, proof of concept support, live demonstrations, troubleshooting, and best practices consulting.
  • Maintain a comprehensive understanding of the OpenText technology portfolio to communicate potential business process and solution support.

Requirements:

  • A minimum of 5 years of experience in sales, pre-sales, consulting, or delivery roles, preferably in B2B and/or A2A services.
  • A comprehensive understanding of Supply Chain business processes across multiple industries, including retail, consumer goods, automotive, high tech, life sciences, manufacturing, and financial services.
  • A conceptual understanding of various ERP systems and integration, including SAP, Oracle, Infor, Microsoft, both on-premises and cloud.
  • Experience in architecting B2B exchange models and A2A integration patterns, including cloud-to-cloud service paradigms.
  • Proven consulting experience with customers at all levels, from operational staff to CxO.
  • The ability to understand, analyze, and develop appropriate solutions for customer needs, including products and services.
  • Experience with global service models, including SLAs, OLAs, service governance, data center operations, ongoing customer management, and change management.
  • Excellent customer relations skills, with strong written and verbal communication.
  • Proficiency in Italian and English, with additional proficiency in Spanish or French being advantageous.
  • A team-oriented attitude while enjoying a high level of independence.
  • Proficiency in Microsoft Office.
  • A Bachelor's degree or equivalent in Computer Science, Business Administration, or Data Science.
  • The ability to travel occasionally (10-15%) across France and Southern Europe.