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Technical Documentation Specialist

2 mesi fa


Pisa, Toscana, Italia Canonical A tempo pieno
About the Role

As a Technical Author at Canonical, you will play a crucial role in shaping the company's documentation strategy and ensuring that our products and services are well-documented and user-friendly.

Key Responsibilities
  • Create, maintain, and improve software documentation to ensure accuracy and consistency.
  • Collaborate with engineering team members to develop effective documentation contributions.
  • Influence product development as an expert user, providing valuable insights on product function and design.
  • Engage with user communities to ensure that our documentation meets their needs and expectations.
  • Encourage and support community engagement in and contribution to documentation.
  • Help standardize the structure, presentation, style, and language of content across products.
  • Collaborate with documentation peers to advance the state of the art in documentation at Canonical.
  • Challenge and advance documentation understanding and best-practice as part of a disciplinary team.
Requirements
  • Cares deeply about functional written communication.
  • Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation.
  • Has a record of community engagement in open-source software, documentation, research, or other disciplines.
  • Is sympathetic to the needs and challenges of open-source software and its communities.
  • Demonstrates technical curiosity and is fascinated by software technology and its challenges.
  • Has demonstrable documentation skills, insight, and enthusiasm.
  • Has experience of software development contexts, including Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages.
  • Has excellent written and verbal communication skills.
  • Holds a BSc/BA degree or equivalent.
  • Is able to travel twice a year for up to two weeks for events.
What We Offer
  • We consider geographical location, experience, and performance in shaping compensation worldwide.
  • We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance.
  • We provide all team members with additional benefits that reflect our values and ideals.
  • We balance our programs to meet local needs and ensure fairness globally.
  • Distributed work environment with twice-yearly team sprints in person.
  • Personal learning and development budget of USD 2,000 per year.
  • Annual compensation review.
  • Recognition rewards.
  • Annual holiday leave.
  • Maternity and paternity leave.
  • Employee Assistance Programme.
  • Opportunity to travel to new locations to meet colleagues.
  • Priority Pass, and travel upgrades for long haul company events.