Advertisers Technical Support Professional

3 settimane fa


Pisa, Toscana, Italia Atlean World A tempo pieno
Role Overview

We are seeking a highly motivated and experienced Technical Support Specialist to join our team at Atlean World. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support for our clients in the Italian-speaking market.

Key Responsibilities
  • Provide technical support and troubleshooting for hardware products and services via email, online chat, and Click-to-call (Outbound Phone)
  • Identify, research, and review product issues to determine the best solution/troubleshooting
  • Repair basic product issues using diagnostic tools
  • Provide personalized support and after-sales service
  • Work collaboratively with the team to ensure seamless customer support
Requirements
  • Native level of written and verbal communication skills in Italian
  • Good computer skills
  • Excellent communication and interpersonal skills, with a strong team spirit
  • Experience in Technical Support and Social Media is a plus
Benefits
  • Competitive salary: €1,040 - €1,366 per month
  • Relocation package, including flight expenses and accommodation in Lisbon
  • Private health insurance and meal vouchers
  • Complimentary Portuguese lessons
  • Free sports activities and social events
Application Process

To apply, please send your CV in English. Our expert recruiters will contact you for an initial discussion, followed by a video interview, online tests, and a final interview with our client. If successful, you will receive a contract offer and be welcomed to join our team in Lisbon.


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