Advertisers Technical Support Professional
3 settimane fa
We are seeking a highly motivated and experienced Technical Support Specialist to join our team at Atlean World. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support for our clients in the Italian-speaking market.
Key Responsibilities- Provide technical support and troubleshooting for hardware products and services via email, online chat, and Click-to-call (Outbound Phone)
- Identify, research, and review product issues to determine the best solution/troubleshooting
- Repair basic product issues using diagnostic tools
- Provide personalized support and after-sales service
- Work collaboratively with the team to ensure seamless customer support
- Native level of written and verbal communication skills in Italian
- Good computer skills
- Excellent communication and interpersonal skills, with a strong team spirit
- Experience in Technical Support and Social Media is a plus
- Competitive salary: €1,040 - €1,366 per month
- Relocation package, including flight expenses and accommodation in Lisbon
- Private health insurance and meal vouchers
- Complimentary Portuguese lessons
- Free sports activities and social events
To apply, please send your CV in English. Our expert recruiters will contact you for an initial discussion, followed by a video interview, online tests, and a final interview with our client. If successful, you will receive a contract offer and be welcomed to join our team in Lisbon.
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