Customer Service Representative

2 settimane fa


Verona, Veneto, Italia Air Dolomiti S.P.A. A tempo pieno
Main Responsibilities:

We are seeking a dedicated and enthusiastic Customer Relations Agent to support our team in Verona Villafranca.

  • Analyze and handle customer feedback to ensure a consistent customer service experience.
  • Assist customers effectively by solving disputes and tactfully handling confrontations.
  • Complete data entry as required.
Requirements:

To be successful in this role, applicants should possess:

  • Proficiency in verbal and written communication in Italian and English languages.
  • Fluency in German is an advantage.
  • IT competence.
  • Strong communication and negotiation skills.
  • Attention to detail and accuracy.
  • A positive attitude and adaptability.
  • A predisposition to teamwork.

Air Dolomiti S.P.A. is an equal opportunities employer.



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