Global Salesforce Solution Design Senior Specialist

2 giorni fa


Milano, Lombardia, Italia Amplifon A tempo pieno

About Amplifon

Amplifon is a leading global company in hearing care solutions and services. With a network of over 100,000 points of sale across 40 countries, we empower thousands of people worldwide to live their lives to the fullest.

We believe that our people are the key to our success. That's why we invest in talent engagement, continuous professional development, and recognition to help our employees exceed every limit and build a fulfilling career.

Our Mission

We are committed to delivering exceptional hearing care solutions and services that make a real difference in people's lives. Our goal is to create a winning culture that inspires our employees to achieve their best and drive business success.

Job Summary

  • Engage with internal customers to understand needs and translate them into business requirements
  • Identify efficient solutions and define functional design to address new needs or gaps
  • Collaborate with system integrators to challenge solutions and validate design
  • Lead project execution, including gap analysis, prioritization, scheduling, and testing coordination
  • Network with business units and IT to integrate or ensure synergy with other software applications
  • Support users by troubleshooting applications, training users, or delivering innovation

Requirements

  • Degree or equivalent background
  • At least 5 years of experience in delivering complex IT projects, focusing on analysis, functional design, and testing of Salesforce solutions
  • Experience with Sales and Service Cloud modules (Salesforce admin) and field service and CPQs is a plus
  • Fluent English is required
  • Project management skills: ability to prioritize, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment
  • Availability to travel worldwide is required


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