Customer Experience Representative
5 giorni fa
Company Overview: Our company has developed significant expertise in sales, service and marketing since its foundation in 2007 in Italy. We offer a range of services including Strategic Consulting, Trade Cycle Management, Business Development Center (BDC) Training, Sales Academy Programs, Digital Sales Training and Digital Certification Programs to vehicle manufacturers, national sales companies and dealer groups.
Job Summary: We are looking for a proactive and enthusiastic customer experience specialist to join our team. The ideal candidate will have a strong passion for the automotive industry, excellent communication skills, and the ability to work independently.
Key Responsibilities:
- Deliver exceptional customer experiences
- Manage phone calls and interviews with customers
- Compile reports to provide quality service
Requirements: To be successful in this role, you will need:
- Bachelor's Degree in Economics, Communication or similar
- Fluent level of Italian and English
- Excellent MS Office skills especially in MS Excel and PPT
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